Returns Policy

Returns Policy 

You are entitled to cancel your order and return the goods within 7 working days for a full refund. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

 

Any goods returned should be in saleable condition.

 

The following products cannot be returned if they have been opened:

 

Embalming Treatment Products:

Easystay Kalip 100g (CF/KALIP)

Kalip Stay Cream 60g and 290g (KALIP/G)

Inr-seel (CF/LNR)

Baby Oil (CF/BABYOIL)

Perma Seel (CF/PERM)

Seep Stop 500g (SEEP/500)

Kalon massage cream 1000g (CF/KALON/MASS/1000)

Kalon massage cream 440g (CF/KALON/MASS/440)

Dry wash shampoo II (CF/DRY/SHAMPOO)

Massage Cream 200g & 450G (MASS)

Rehydrating Cream (REHY/CR)

Hydro rehydrator (CF/HYDRO/REHY/500)

 

Mortuary Adhesives:

Quicksel gel (CF/QS)

Scotch weld activator (CF/S/WELD/ACT)

Scotch weld (CF/S/WELD)

Wound seal (CF/WOUND)

 

Cosmetics:

Airbrush refills (CF/AIRBRUSH/REFILLS)

Concealer (CF/CONCEALER)

Cream corrector (CF/CR/COR)

Deluxe cosmetics kit (CF/DELUXE/KIT)

Face powder (CF/FACEPOWDER)

Flesh coloured modelling wax (CF/FLESH/WAX)

Foundation cream (CF/FOUNDATION)

Foundation pallet (CF/PALLET)

Lip crème (CF/LIPCREME)

Liquid corrector (CF/LIQ/COR)

Make up remover (CF/MAKEUP/REMOVER)

Surface restorer (CF/SURF/RES/G)

Undercoat opaque spray (CF/UND/COV)

Cosmetic airbrush (incl 12 x refills) (CF/AIRBRUSH)

Hair gel (CF/HAIR/GEL)

Hair mousse (CF/HAIR/MOU)

Hair spray (CF/HAIR/SPR)

Nilaqua (CF/TOWEL/SHAMPOO)

Quality foaming shampoo (CF/FOAM/SHAMPOO)

Shaving gel (CF/SHAVE/GEL)

Hair Conditioner (CF/HAIR/COND)

 

Mortuary Cleaning and Antibacterial:

Altra gard floor cleaner 5 & 20 Ltr (CF/FLRCLEAN)

Aniosyme Instrument Cleaner (CF/INSTR/CLNR/1LTR)

Anti bacterial soap (CF/ANTIBAC/SOAP)

Neutrolene odor neutroliser (CF/ODORNEUT/32/FM)

Teknon biocleanse 5 & 20 Ltr (CF/BIOCLEAN)

Teknon biocleanse 500ml (CF/BIOCLEAN/TRIG/500)

Surfasafe Equipment Cleaner (SPRAY/HS)

Draingard (DRAIN/1L)

 

Eyecare:

Eyewash station (CF/EYEWASH)

Saline solution (CF/SALINE)

 

Absorbent Products and Consumables:

Safety Gel Granules 250g, 1.5 Kg & 4 Kg (ABS/C)